Doctors Medical Clinic
Victoria
Family Practice and Maternity Care
Appointments

Book Appointments On Line - Click here

This link takes you to Accession Central. Through this portal, you can make appointments to see your doctor. You can now choose an in-person or phone appointment. Please choose an in-person appointment if you have a problem that needs physical examination or measurement. If you choose a phone appointment please state what phone number should be called. Before using Accession Central, you must have a personal e-mail address and cell phone number. These need to be registered with our office.

If you prefer, you can also make on-line appointments with your cell phone. Download the "Aero Patient 3" app. If you have the old Aero Patient 2 app, you will have to de-install it before downloading the new one. The Aero Patient 3 App is available from Google Play or the Apple Store. Make sure you have registered your cell phone number with our office.

If you have a fever, cough, sore throat or other upper respiratory symptoms, please advise our staff. We want to keep you and everyone else safe from infectious diseases. For more information please read our Respiratory Virus Safety Plan.

Most appointments are booked for 10 minutes. If you have more than one problem or are trying to book a procedure or complete physical exam please speak with the receptionist. Additional appointments can be arranged if needed.

Please be on time for your in-person appointment or be available by your phone in a quiet private place for your phone appointment. Try to be understanding if your doctor is running late, as it is impossible to predict the urgent situations that occasionally arise.

For those problems that cannot wait, just phone the receptionist who will pass on a message to your doctor. Usually you will be contacted the same day and often be able to come in the same day. You are likely to get better, faster care if you speak to or see your regular family physician first rather than go to a walk-in clinic, emergency department or other telemedicine service.

Family members and friends are welcome to participate in your appointment. The doctor will not discuss your care with anyone without your permission so if you want a family member or friend involved in your care, it is best to have them present with you during the call or attend the appointment with you.

Missed Appointments

Please call as soon as possible if you won't be available for your appointment. This is a courtesy to your doctor, to the office staff, and to all the other patients waiting to be called or seen that day. This is especially important for any longer scheduled appointments.

If you develop any respiratory virus symptoms such as fever, cough, sore throat, runny nose, please advise our staff BEFORE you come to the office. You can phone to postpone your appointment or change to a phone appointment. If you need to come ensure you wear a mask and keep your distance from others where possible.

Because of the work involved in scheduling appointments, if you are not available when called or fail to show up to an in-person appointment without canceling, you may be charged a fee.

Never miss an appointment!
By supplying your cell phone number and asking our staff for a text reminder, our computer will automatically send your phone an appointment reminder 24 hours before all your future appointments.